Privacy

 

 

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person has the right to protection of his or her privacy as well as protection against misuse of his or her personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.
In close cooperation with our hosting providers, we strive to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.
When you access our web pages, the following data is stored in log files: IP address, date, time, browser request and general transmitted information about the operating system or browser. This usage data forms the basis for statistical, anonymous evaluations, so that trends can be identified, which we can use to improve our offers accordingly.

 

Google reCAPTCHA Privacy Policy
Our primary goal is to ensure that our website is as protected and secure as possible for you and for us. To ensure this, we use Google reCAPTCHA from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). With reCAPTCHA, we can determine whether you really are a flesh-and-blood human being and not a robot or other spam software. By spam we mean any unsolicited information sent to us electronically. With the classic CAPTCHAS, you usually had to solve text or image puzzles to verify the information. With reCAPTCHA from Google, we usually don't have to bother you with such puzzles. Here, in most cases, it is enough to simply check a box to confirm that you are not a bot. With the new Invisible reCAPTCHA version, you don't even have to set a checkmark anymore. You'll learn exactly how this works and, more importantly, what data is used to do it later in this privacy policy.

 

What is reCAPTCHA?
reCAPTCHA is a free captcha service from Google that protects websites from spam software and abuse by non-human visitors. The most common use of this service is when you fill out forms on the Internet. A captcha service is an automatic Turing test designed to ensure that an action on the Internet is performed by a human and not a bot. In the classic Turing test (named after computer scientist Alan Turing), a human determines the distinction between a bot and a human. In captchas, the computer or a software program also does this. Classic captchas work with small tasks that are easy for humans to solve, but present significant difficulties for machines. With reCAPTCHA, you no longer have to actively solve puzzles. The tool uses modern risk techniques to distinguish humans from bots. Here, you only need to check the "I am not a robot" text box, or with Invisible reCAPTCHA, even that is no longer necessary. With reCAPTCHA, a JavaScript element is included in the source code and then the tool runs in the background and analyzes your user behavior. From these user actions, the software calculates a so-called captcha score. Google uses this score to calculate how likely you are to be human even before you enter the captcha. ReCAPTCHA or captchas in general are always used when bots could manipulate or abuse certain actions (such as registrations, surveys, etc.).

 

Why do we use reCAPTCHA on our website?
We only want to welcome flesh and blood people on our site. Bots or spam software of any kind can safely stay at home. That's why we pull out all the stops to protect ourselves and offer the best possible user experience for you. For this reason we use Google reCAPTCHA from Google. This way we can be pretty sure that we remain a "bot-free" website. By using reCAPTCHA, data is transmitted to Google, which Google uses to determine whether you are actually a human being. reCAPTCHA therefore serves the security of our website and, by extension, your security. For example, without reCAPTCHA, it could happen that a bot registers as many e-mail addresses as possible during registration, in order to "spam" forums or blogs with unwanted advertising content. With reCAPTCHA we can avoid such bot attacks.

 

Google Analytics Privacy Policy
We use Google Analytics from Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on this website to statistically analyze visitor data. In doing so, Google Analytics uses target-oriented cookies.
For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or https://support.google.com/analytics/answer/6004245?hl=de.
Pseudonymization. Our concern in terms of the DSGVO is the improvement of our offer and our web presence. Since the privacy of our users is important to us, user data is pseudonymized. The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 EU-DSGVO para 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.


Facebook Privacy Policy
We use on this website functions of Facebook, a social media network of FIrma Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
You can find out which functions (social plug-ins) Facebook provides at https://developers.facebook.com/docs/plugins/.
By visiting our website, information may be transmitted to Facebook. If you have a Facebook account, Facebook can assign this data to your personal account. If you do not want this, please log out of Facebook.The privacy policy, what information Facebook collects and how they use it can be found at https://www.facebook.com/policy.php.

Instagram privacy policy
We use on our website functions of the social media network Instagram of the company Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA.With the functions for embedding Instagram content (embed function) we can display images and videos.By calling up pages that use such functions, data (IP address, browser data, date, time, cookies) are transmitted to Instagram, stored and evaluated.If you have an Instagram account and are logged in, this data will be assigned to your personal account and the data stored in it.The privacy policy, what information Instagram collects and how they use it can be found at https://help.instagram.com/519522125107875.

 

Newsletter Privacy Policy
When you sign up for our newsletter, you submit the above personal information and give us the right to contact you by email. We use the data stored as part of the registration for the newsletter exclusively for our newsletter and do not pass it on.
If you unsubscribe from the newsletter - you can do this by sending an e-mail to support@expedtribe.com - we will delete all data stored with the registration to the newsletter.

 

Google Ads (Google AdWords) Conversion Tracking Privacy Policy
We use Google Ads (formerly Google AdWords) as an online marketing measure to advertise our products, offers and services. In this way, we want to draw more people's attention to the high quality of our offers on the Internet. As part of our advertising measures through Google Ads, we use the conversion tracking of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") on our website. With the help of this free tracking tool, we can adapt our advertising offer to your interests and needs much better. In the following article, we will go into more detail about why we use conversion tracking, what data is stored in the process and how you can prevent this data storage.

What is Google Ads conversion tracking?
Google Ads (formerly Google AdWords) is the in-house online advertising system of Google LLC. We can create online ads through Google Ads to introduce interested people to our products or services. We are convinced of the quality of our offer and want as many people as possible to get to know our website. In the online sector, Google Ads offers the best platform for this. Of course, we also want to get an accurate overview of the cost-benefit factor of our advertising campaigns. That's why we use the conversion tracking tool from Google Ads.


Source: Created with the privacy generator of firmenwebseiten.at

General terms and conditions

 

Participation request

The participation request can be made by telephone or electronically. With the request the "General Terms and Conditions", part of the contract between the participant and Exped Tribe Inh. Davide Guzzardi are accepted.

If the participant fulfills the minimum requirements for joining the service, Exped Tribe will send the participant an electronic or written confirmation with the detailed information and the invoice.

 

Participation requirements

For all tours and courses, good health and equipment that complies with the CE standard is required. The conditional and technical requirements according to the adventure page requirements must be fulfilled. If a participant does not meet these requirements, Exped Tribe or the responsible mountain guide can exclude the participant from the event. In case of exclusion for the reasons mentioned above, no refund will be made. 

The participant agrees to inform the organizer about any health problems. Participation in an activity under the influence of drugs, alcohol, psychotropic drugs or the like is not allowed. In the case of adventure activities, the following health conditions in particular preclude participation: High blood pressure, pregnancy, heart conditions, recent eye surgery, cardiovascular conditions, musculoskeletal damage, epilepsy, neurological conditions, and chronic ear conditions with balance disorders. Rope and climbing activities require the participants to be free from vertigo. It is the client's duty to abide by the conditions of participation and to strictly follow the instructions of the organizer, guides and assistants. If a participant does not comply with these conditions of participation or does not follow the instructions, the organizer reserves the right to exclude him/her from the activity. In case of exclusion before the beginning of the activity, the cancellation regulations apply.

If the exclusion occurs after the start of the activity, the client has no right to any refund.
In case of water activities (canyoning, Deep water solo, canoe, kayak, inflatable canoe tours, raft building, etc.) participants must be able to swim or wear a life jacket.

 

Accident insurance
The participant is not insured by the organizer. The participant must independently have sufficient health and accident insurance (including sports accidents). Despite competent and safe execution of the activities, accidents cannot be excluded. The organizer cannot assume any liability for this. Participation to all activities is at your own risk. Since some of our activities are classified as high-risk sports, we recommend that you check in advance whether your activity is covered by your insurance. 

 

Liability
Before each activity, participants are asked to sign a detailed liability waiver. It is not possible to participate in the activities without signing the liability waiver. The organizer is liable within the framework of these general terms and conditions for any deficiency or failure in the performance of the activity that results in a reduction in value compared to the original agreement. In case of failure caused by Exped Tribe, the organizer can provide an equivalent substitute service within a reasonable period of time. In this case, claims for compensation are excluded. The participant is entitled to compensation if the organizer or his assistants are at fault and no equivalent substitute service could be provided on the spot.
The organizer is liable, under reservation of the regulation for package tours, in any case only up to the amount of the paid activity price and only for the direct damage.
In the case of package tours, the liability of the organizer for material and financial damage resulting from the non-fulfillment or improper fulfillment of the contract is limited to a maximum of twice the price of the trip, unless the damage was caused intentionally or by gross negligence. Lower liability limits in international agreements remain reserved.
The organizer declines any liability for damages and disadvantages of any kind, which can be traced back to no or slight fault of the organizer or the auxiliary persons.
The organizer shall be liable for the actions of the guide/activity leader only if he/she acts culpably in the performance of his/her activity leader duties. The organizer takes over the mediation of products and services of other activity organizers for his customers. From this intermediary activity, with the reservation of the regulation for package tours, no liability for contract fulfillment, accidents, delays, losses or other irregularities can be assumed. Also excluded from liability are damages caused by force majeure, warlike events, strikes, epidemics, natural disasters and official orders. If the organizer legitimately delegates the execution to a third party, the organizer is not liable for his actions and omissions.

If the instructions given by the organizer or his assistants are not followed, any liability on the part of the organizer does not apply.

 

Services included in the price

The services included in the price may vary depending on the offer. These are listed on the web.

 

Additional costs

The services not included in the price may vary depending on the offer. These are usually listed in the detailed information on the web and in your registration documents.

 

Additional mountain guide

As a rule, the tours can be carried out with the indicated number of participants per mountain guide. In case of critical conditions (e.g. strong outpouring) it can happen that a mountain guide/mountain guide in training is called in as an additional rope team leader for safety reasons. In this case, additional costs must be expected.

 

 

Groups

Exped Tribe puts particular importance in offering a good group experience. This requires tolerance, adaptability and understanding of the different capabilities within a difficulty level from each participant. Exped Tribe reserves the right to exclude participants who don't fit the group from the course or tour without any right to a refund.

 

Tour and course management

The offers of Exped Tribe in Switzerland are led by mountain guides with a professional certificate. Simple high altitude tours and glacier trekking are occasionally led by mountain guides in training alone. The climbing offers are led in accordance with the Swiss laws. The hiking offers are led in accordance with the Swiss laws. This is in accordance with the current guidelines of the Swiss Mountain Guide Association SBV as well as the Swiss law on risk sports. 

The offers outside of Switzerland are performed with guides in accordance with the requirements of the country of destination.

 

Double groups for individual tours

In case of high demand and good conditions, Exped Tribe reserves the right to form a second group or rope team, which will be led by a second mountain guide or mountain guide in training.

 

Minimum number of participants

A tour can also be carried out with fewer participants than planned by Exped Tribe. The necessary condition for this is that the registered persons agrees with an extra charge.

 

Program changes

In principle, every tour and course will take place with enough participants. However, Exped Tribe is dependent on local conditions. The risk for weather or unfavorable tour conditions is carried by the participant. The participant must be prepared to make extensive changes to the program, area, arrival and accommodation. Any additional costs will be charged to the participant. If a tour is cancelled due to adverse conditions, a rebooking, credit note or refund will be issued. We will always try to find an alternative location to offer the service as a first option, then  we will offer an alternative activity as a second option and a rebooking as a third option. Credit note or refunds are held as last option.

2 Day tours: It is obligatory to inform yourself 1 day before if the tour is confirmed (from 11 a.m.) through the email we will send you. Alternatively you should contact us directly. We will share all the final details, plan changes or confirm the event through this email

3 - 8 day tours: It is obligatory to inform yourself 2 days before the start of the tour (from 5 p.m.) through the email we will send you. Alternatively you should contact us directly. We will share all the final details, plan changes or confirm the event through this email

 

Payment

Upon receipt of our E-Mail confirmation (and not the confirmation that we received your  participation request!) a deposit of 30% of the full price is due within 14 days. The balance is due 30 days before the start of the tour. In the case of short-term bookings less than 30 days before the start of the tour, the total price must be paid immediately. If the payment is not received on time, Exped Tribe can cancel the contract and demand the cancellation fees according to the section "Cancellation by the participant".

 

Withdrawal by the participant

In case of cancellation, the participant will incur the following costs:

Cancellation 30-20 days before the start of the tour: 50% of the tour price

Cancellation 19-10 days before the start of the tour: 75% of the tour price

Cancellation 9-0 days before the start of the tour: 100% of the tour price.

In any case an administrative fee of CHF 60.- will be charged. In case of cancellation or early termination of the tour or course by the participant, there is no right to a refund.

Private tours: In case of cancellation of individually organized private tours, 100% of the tour price is always due.

 

Cancellation by the organizer

Exped Tribe reserves the right to cancel tours and courses due to lack of participants up to 7 days before the start. For weekend tours a period of 5 days applies. If Exped Tribe cancels the course, the whole price will be refunded. Further claims are excluded.

 

SAC members

All non-members will be charged CHF 10.- per night in SAC huts in advance. We recommend you to join the SAC, info at www.sac-cas.ch. Private tours will be arranged separately.

 

Insurance

The participant is responsible for sufficient insurance coverage. Exped Tribe strongly recommends that you take out cancellation insurance. With only a few % of the tour price you can save yourself a lot of trouble afterwards!

 

Picture material

During the tour, pictures are taken which may show recognizable individuals. These pictures are taken by guests or mountain guides and made available to tour participants and guests of Exped Tribe via shared folder.

Exped Tribe reserves the right to use the pictures for marketing purposes and for sharing with partner companies.
Customers who do not agree to the use of the resulting pictures for marketing purposes must note this when registering.

 

Data protection

Exped Tribe Inh. Davide Guzzardi uses customer data for processing registrations and for sending out its own brochures and newsletters. Customer data is also passed on to the respective tour leader and group members to ensure that the tour is carried out. Customers who do not agree to their data being passed on to the participants concerned can unsubscribe from the Newsletter list by sending an email to support@expedtribe.com.

Further details can be found under the section "Privacy".

 

Applicable law and jurisdiction

Swiss law is applicable. The place of jurisdiction is Altdorf/Uri.

 

Notes

The term participant refers equally to male and female participants. The term "Exped Tribe" refers to the mountain and climbing school Exped Tribe Inh. Davide Guzzardi.

 

 Actual Status, 09.06.2021